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Terms and Conditions

Last updated: 04/04/25

Welcome to Mainstay Digital. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our website or services.

1. Introduction and Scope

Mainstay Digital provides 3D interactive solutions, including 3D Product Video, Interactive 3D, Web AR, and Headset AR/VR. These Terms and Conditions govern your access to and use of our website, digital platforms, and services.

2. Acceptance of Terms

By using our website or services, you agree to comply with these terms, along with our Privacy Policy. These terms apply to all visitors, clients, prospects, and representatives interacting with Mainstay Digital.

3. Use of Services

  • Permitted Use: You may use our website and services solely for lawful purposes and in accordance with these Terms and Conditions.

  • Prohibited Use: You agree not to:

    • Engage in unauthorized use of our services, including accessing restricted areas.

    • Attempt to disrupt the functionality of the website or services through hacking, viruses, or other harmful methods.

    • Reproduce, distribute, or exploit our content without written permission.

4. How Information is Used

By using our website and services, you acknowledge and consent to the collection and use of information as described in our Privacy Policy. This includes personal and non-personal information collected through forms, cookies, and tracking technologies.​

5. Third-Party Services

​Mainstay Digital partners with trusted third-party vendors like HubSpot, Microsoft, and Google to enhance our services. By using our services, you agree to the data handling and security practices employed by these third-party providers.​

6. Intellectual Property Rights

All content, including but not limited to text, graphics, videos, and software, is the intellectual property of Mainstay Digital or its licensors. You are prohibited from using this content without explicit authorization.​

7. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve user experience and analyze performance. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through browser settings or by contacting us directly.​

8. User Responsibilities

  • Ensure that all information you provide to Mainstay Digital is accurate and up-to-date.

  • Use our services in compliance with all applicable laws and regulations.

9. Limitation of Liability

Mainstay Digital is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to data loss or unauthorized access by third parties.

10. Termination of Access

We reserve the right to suspend or terminate your access to our website or services at our discretion, without prior notice, if you violate these terms or engage in unauthorized activities.

11. Changes to Terms and Conditions

Mainstay Digital reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to this page. Continued use of the website or services after such updates constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms and Conditions or require assistance, please contact us at:

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Email: operations@mainstaydigital.com

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By using Mainstay Digital’s website or services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

14. SMS Terms and Conditions

1- SMS Consent Communication:

 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:

 

If you have consented to receive text messages from Mainstay Digital, you may receive messages related to customer care and marketing such as:

 

Updates

Updated promotions

Billing

Scheduling

 

3- Message Frequency:

Message frequency may vary. You may receive up to 15 SMS messages per week regarding your 

Updates, Updated promotions, Billing and Scheduling.

 

4- Potential Fees for SMS Messaging:

 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:

 

You may opt-in to receive SMS messages from Mainstay Digital by submitting an online form.

 

6- Opt-Out Method:

 

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

7- Help:

 

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at mainstaydigital.com or give us a call at 214-432-1858.

 

Additional Options:

 

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form.

 

8- Standard Messaging Disclosures:

 

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.

Message frequency may vary.

15. Types of SMS Communications

If you have consented to receive text messages from Mainstay Digital, you may receive messages related to customer care and marketing such as:


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  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers

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Also, please note:


Example Message:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mainstay Digital, LLC. This includes SMS messages for appointment scheduling, appointment reminders, instructions, notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Visit https://www.mainstaydigital.com/privacypolicy for Privacy Policy and https://www.mainstaydigital.com/termsandconditions for Terms of Service. Message HELP for help. Reply STOP to any message to opt out.

16. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

17. Opt-In Method

You may opt-in to receive SMS messages from Mainstay Digital in the following ways:


 

18. Opt-Out Method

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Message and data rates may apply. Messaging frequency may vary.

19. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.mainstaydigital.com/contact

20. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

21. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary.

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