The Indispensable Role of Conversational AI and Connected Learning in Modern Customer Service

by Taylor Hansen | Oct 13, 2023 | Articles, Artificial Intelligence (AI), Automotive, Big Data Analytics, Construction, Education, Energy and Utilities, Finance and Banking, Government, Healthcare, Hospitality and Tourism, Machine Learning (ML), Mainstay Minute, Manufacturing, Media and Entertainment, Real Estate, Retail and E-commerce, Supply Chain, Transportation and Logistics

Explore how Conversational AI is being augmented by connected learning solutions and robust knowledge bases, transitioning from a ‘nice-to-have’ to an absolute business imperative in customer and employee engagement.