The rapid advancement of artificial intelligence (AI) has prompted mixed feelings among the American workforce. According to a recent Pew Research survey, 62% of Americans believe that implementing AI in the workplace will have a “major impact” on workers within the next 20 years, leaving many employees wary and concerned about their future.
The study, which surveyed 11,004 adults in the United States, found that 56% of respondents thought AI would have a significant impact on the U.S. economy as well. Furthermore, only 13% of participants believed “AI will help more than hurt” American workers, while 32% thought the opposite. The remaining participants predicted AI would equally help and hurt employees (32%) or were unsure (22%).
Many respondents expressed concerns about an AI-enabled workplace, fearing increased surveillance, data mismanagement, and misinterpretations. An overwhelming 81% of participants cited the feeling of being watched “Big Brother” style. They worry that AI tracking their minute-to-minute movements and recording their work hours could lead to invasions of privacy and potential misuse of personal information.
In addition, 71% of respondents opposed the idea of using AI to help make final decisions in the hiring process. Some argued that AI can’t judge character or consider vital personality traits like patience, compassion, and kindness. They believe that relying on AI for such decisions might result in overlooking or undervaluing these essential qualities.
However, not everyone is against AI in hiring. Some believe that AI can evaluate skills and experience more holistically than humans, potentially leading to fairer treatment of applicants and reducing biases based on age, gender, and race. They argue that AI could help circumvent existing prejudices and even contribute to a more diverse and inclusive workforce.
As AI continues to advance, the debate around its impact on the workforce and hiring practices intensifies. The future of AI in the workplace remains uncertain, but its potential to bring both positive change and exacerbate existing issues is undeniably vast. It’s crucial for policymakers, business leaders, and society at large to engage in an open dialogue to ensure that AI is used responsibly and ethically, and that its benefits are felt by all.