Harnessing AI to Transform Customer Service

Harnessing AI to Transform Customer Service

Explore the core AI technologies transforming B2B customer service and discover a strategic framework for effective AI implementation.

PayPal’s New On-and Off-Ramps Unlock Web3 Potential

PayPal’s New On-and Off-Ramps Unlock Web3 Potential

PayPal recently introduced new on- and off-ramps allowing US users to seamlessly convert crypto to fiat – bolstering real-world utility. This key infrastructure accelerates mainstream adoption by eliminating friction points. Executives must recognize crypto’s gathering momentum as pioneers like PayPal pave the way. Being Web3-ready will soon provide a competitive edge.

The Perils of AI-Generated Video and Deepfakes

The Perils of AI-Generated Video and Deepfakes

In the fast-paced world of B2B, AI-generated videos and deepfakes present both opportunities and threats. The authenticity these videos can achieve makes it feasible to depict scenarios that never occurred, potentially causing significant damage to a brand’s reputation, stakeholder confidence, and even legal standing. The path forward requires a mix of vigilance, education, and strategic planning. By understanding the potential perils and implementing proactive measures, B2B enterprises can navigate the digital age, leveraging the revolutionary possibilities of AI while safeguarding against its risks.

AI and Blockchain Technologies Set to Reshape Industries

AI and Blockchain Technologies Set to Reshape Industries

AI and blockchain have reached a tipping point, signaling an era of disruption that business leaders cannot ignore. This article unpacks the Moody’s report and discusses its key implications.

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